Meet our Team

We’re good at what we do. And we have the best team to prove it.

Your Success is Our Success.

As skilled dentists in Minneapolis, we ensure our team provides excellence in personalized care to each and every one of our patients. How?


Build quality relationships.


Provide clear and honest communication.


Aim to exceed your expectations.


Click each photo to learn more about us.

Office Manager
Emily, Office Manager with Serene Oaks Dental since 2002
Emily Nordmann has a Bachelor of Arts Degree in Sociology from the College Of Saint Benedict. There, she focused on family studies and psychology as well as taking coursework in statistics, business management and research methods.

Since Emily's start with our North Oaks dentists in 2002, she has attended several training courses, such as the Dawson Group, ACT, Cross Country trainings on Dental Insurance and the Star of the North Dental Conventions. Her role at Serene Oaks Dental is part office manager and part treatment plan coordinator. As one of the first staff members to meet with our patients, she can help in providing quality care for you during your visits with any questions regarding your appointments.

Emily resides in Hanover, MN with her husband Chris and 2 children, Bryce and Porter. She enjoys spending time outdoors with her family, hunting, and reading a good book.
Care Coordinator and
Registered Dental Hygienist
Holly, Care Coordinator and Registered Dental Hygienist with Serene Oaks Dental
Holly Swanson who is a native of Duluth, Minnesota graduated from Lake Superior College with an Associate of Applied Science Degree in Dental Hygiene in 1998. Holly practiced dental hygiene for 16 years before becoming a Care Coordinator at Serene Oaks Dental. In addition to her clinical experience, Holly has furthered her dental education by taking advanced training courses at the Dawson Academy in St. Petersburg, Florida and the Spear Institute in Scottsdale, Arizona. Holly has also taken practice management courses through ACT Dental Training.

Holly understands that navigating through today's healthcare system can really be a challenge. That's what makes her role at Serene Oaks Dental so special! Holly is a patient advocate. She is available to help patients with any needs or concerns they may have. It may be questions about a procedure, getting referred to a specialist, or discussing treatment options. Holly can even help patients set up their own dental health goals! Holly loves having the time available to spend with patients and feels this kind of service creates an experience not found at other dental offices.

Holly and her husband Eric reside in Minneapolis. In her free time she enjoys trips to the family cabin, reading, cooking, gardening, and spending time with her five nieces and nephews.
Care Coordinator and
Registered Dental Hygienist
Peggy, Care Coordinator and Registered Dental Hygienist with years of experience in the field.
Peggy Kytta is a graduate of the University of Minnesota in the Dental Hygiene Progam. Having over 30 years of clinical experience, she is also the Care Coordinator at Serene Oaks Dental. Peggy ensures that the patients treatment and financial obligations are fully reviewed, takes the time to listen to the patients concerns and provides service that is above and beyond what they expect! She is another reason why patients rave about Serene Oaks Dental.

Peggy has taken several courses to increase her education and proficiency in dentistry. She has gone to the Dawson Group trainings, Invisalign courses, several Dental Hygiene courses and advanced practice management trainings. She also has several years of orthodontic experience.

Peggy and her family enjoy camping, spending time at the lake, boating and 4 wheeling. She also enjoys gardening and landscaping, watching her kids’ sporting events and traveling.
Dental Assistant
Melissa, Dental Assistant to North Oaks dentists Dr. Horn and Dr. Loween.
Melissa is a 2002 graduate of the Dental Assisting program at Century College. She has also completed several advanced training sessions with the Dawson Academy in St. Petersberg, Florida and ACT. She has worked several years as an Oral and Maxillofacial surgical assistant. Melissa has gained experience with dental implants, tooth extractions, jaw surgeries and patient pre and post operative anesthesia care.

Melissa has a passion for dentistry, therefore really enjoys working chairside with Dr.’s Gesica Horn and Chad Loween. She appreciated the great attention to detail and passion they have in their work as well the overall atmosphere they have created here at Serene Oaks Dental.

Melissa and her husband Andy were married in the spring of 2006 on the Caribbean Island of St. Thomas. Together they have a daughter named Morgan. They reside in Hugo, MN. As a family they enjoy snowboarding, being outdoors, cruising the waters of the Caribbean and maintaining their two salt water reef aquariums.
Dental Hygienist
Ashley, our Dental Hygienist who helps our dentists in the Minneapolis area provide comprehensive dental care.
Ashley Pillsbury is a graduate of Normandale Community College with an Associate of Science Degree in Dental Hygiene. Being eager to learn about the cutting edge technology and ever-evolving techniques in the field of dentistry has driven her to further her education by pursuing a Bachelor of Science Degree in Dental Hygiene through Metropolitan State University.

As a former patient of Serene Oaks Dental, Ashley has seen first-hand the compassion and respect Dr. Horn and Dr. Loween feel for their patients as well as the distinguished dental care they each provide. She is proud to be part of a team that is focused and engaged on the needs of each every patient. Her personal core values encourage her to focus on critical thinking, patient education, and comprehensive assessments in order to integrate high quality oral health care.

Ashley resides in Lino Lakes with dog Bailey. In her free time she enjoys hunting with her dad and boyfriend, gardening, attending fitness classes with her girlfriends, watching football, and spending quality time with family and friends

Serene Oaks Dental and our dentists in Minneapolis provide comprehensive dental care for the North Oaks, Minneapolis, and St. Paul area residents.
Dental Assistant
Kristen, Dental Assistant at Serene Oaks Dental
Kristen Hogan is a 2014 graduate of Century College with an Associates of Applied Sciences Degree in Dental Assisting. During her schooling, she interned here at Serene Oaks Dental with Dr.’s Gesica Horn and Chad Loween. Through her interning experiences, Kristen learned first-hand the type of personal care the team at Serene Oaks offers to their patients.

Kristen is delighted to be a part of a group of people who take pride not only in their work, but in their relationships with their patients. She admires Drs. Gesica Horn’s and Chad Loween’s passion for their work and dedication to their patients.

Kristen and her husband Dan are natives of Mahtomedi where they attended high school together. They were married in June of 2013 and soon after moved their two Pomeranians Harley and Cooper to North Branch where they bought their first house. Together, they enjoy spending time at Kristen’s parents cabin on Rush Lake swimming, tubing, boating, and relaxing around a campfire.
Dental Assistant
Natalie, Dental Assistant at Serene Oaks Dental
Natalie Pillsbury is a 2009 graduate of Century College with an Associates of Applied Sciences in Dental Assisting. She has been a Licensed Dental Assistant for seven years in General Dentistry as well as Oral Surgery.

She is very impressed with the passion that Dr's Gesica Horn and Chad Loween have in dentistry and knew she would be a great addition when she saw how the team goes above and beyond to make all patients feel comfortable and have an enjoyable experience. Natalie loves learning and takes pride in her continuing education. She has taken seminars at the Star of the North Dental Convention, ACT in Kansas City, and the Ritz Carlton in New York City.

Natalie and her husband Ryan reside in White Bear Lake with their two children, Bailey and Landon along with their dog Dexter. She enjoys family time, date nights with her husband and watching the MN Vikings.
Office Administration
Natalie, Dental Assistant at Serene Oaks Dental
Kristin Warner joined Serene Oaks Dental in July of 2016. She has worked in the dental field for four years and comes to us with nearly 20 years of customer service and sales experience. She enjoys using these expert skills in the dental field. Her objective is continuing quality/high touch customer service for Serene Oaks Dental patients. Her genuine care and concern for patients fits the superior standards that Serene Oaks Dental holds dearly.

As one of the first faces you’ll see, or the voice you’ll hear when you call us, there will always be a warm and friendly smile. By partnering with Emily, you can be confident she will be able to assist you with all of your needs.

Kristin graduated from Minnesota State University Moorhead in Mass Communications concentrating in Advertising and Marketing. She is very close to her family. In the summer, she loves to motorcycle with her Dad and camp in her mother’s hometown of Pelican Rapids, MN. She loves to spend time at the gym or visit Florida with her husband Chris during the winter months. She and Chris, chocolate lab Gauge and cats Coby and Scout, live in Brooklyn Center.

‘‘When I arrive, I always know that the staff has my best interest at heart and they care about my health. They are always pleasant and make sure my issues are resolved in the best way possible, and pain-free. I am not one who enjoys going to the dentist, but they always make me feel like it is a good thing. Thanks everyone!

- Michelle M., Former Skeptic

Have Questions? We would love to answer them!