Meet Our Team

We’re good at what we do. And we have the best team to prove it.

Our Team Loves Helping the Community.

The expert dental team at Serene Oaks Dental of Minneapolis

Check out our video to see what we're up to throughout Minnesota!

Your Success is Our Success.

As skilled dentists in Minneapolis, we ensure our team provides excellence in personalized care to each and every one of our patients. How?


Build quality relationships.


Provide clear and honest communication.


Aim to exceed your expectations.


Click each photo to learn more about us.

Business Manager
Robyn, Business Manager at Serene Oaks Dental

Robyn Ruppert, Financial and Treatment Coordinator, joined Serene Oaks in 2018. After starting her professional life as a registered Dental Hygienist, Robyn has spent the majority of her career in treatment advisory and office manager roles at premier dental offices around the Twin Cities. She also spent some time consulting with dental offices throughout the upper Midwest regarding ways to improve the front office and clinical patient experience. When Robyn is not spending time with patients, she enjoys honing her hygiene skills on her dog Montana, a less than willing, but easy-to-schedule patient, and spending time with her children, husband, and their two cats.

New Patient Coordinator
Natalie Pillsbury, New Patient Coordinator with Serene Oaks Dental
Natalie Pillsbury is a 2009 graduate of Century College with an Associates of Applied Sciences in Dental Assisting. She has been a Licensed Dental Assistant for seven years in General Dentistry as well as Oral Surgery.

She is very impressed with the passion that Dr's Gesica Horn and Chad Loween have in dentistry and knew she would be a great addition when she saw how the team goes above and beyond to make all patients feel comfortable and have an enjoyable experience. Natalie loves learning and takes pride in her continuing education. She has taken seminars at the Star of the North Dental Convention, ACT in Kansas City, and the Ritz Carlton in New York City.

Natalie and her husband Ryan reside in White Bear Lake with their two children, Bailey and Landon. She enjoys family time, date nights with her husband and watching the MN Vikings.
Dental Assistant
Melissa, Dental Assistant to North Oaks dentists Dr. Horn and Dr. Loween.
Melissa has been a Licensed Dental Assistant since 2002. Her career began in Oral Surgery, and she gained experience with pre/post-operative care, dental implants, simple and complex extractions. She joined Serene Oaks Dental in 2006.

Over the years she has worked side-by-side with Dr. Gesica Horn and has continued her education in Dentistry by attending courses with the Dawson Academy in St. Petersburg, FL, Spear Education Institute in Scottsdale, AZ, as well as ACT dental practice coaching.

"We take great pride in turning previous bad dental experiences into a new experience that will certainly decrease, if not eliminate your dental anxiety. The passion of both Dr. Horn and Dr. Loween towards the practice of dentistry is contagious and is shown by the whole team. We love what we do!"

Melissa and her husband Andy were married in the spring of 2006 on the Caribbean island of St. Thomas. They have two daughters, Morgan and Melina and reside in Blaine. As a family they enjoy snowboarding, gardening, being outdoors, motorcycle rides, the Vikings and cruising the waters of the Caribbean.
Licensed Dental Assistant
Kristen, Dental Assistant to North Oaks dentists Dr. Horn and Dr. Loween.
Kristen Hogan has been a Licensed Dental Assistant since 2014 when she graduated from Century College with an Associates of Applied Sciences Degree in Dental Assisting. She joined the Serene Oaks Dental team in July of 2014. Kristen has continued her education by attending courses at the Spear Education Institute in Scottsdale, AZ, and ACT dental practice coaching. Kristen is delighted to be a part of a group of people who take pride not only in their work, but in their relationships with their patients. She admires Drs. Gesica Horn’s and Chad Loween’s passion for their work and dedication to their patients. “Here at Serene Oaks Dental, we don’t just fix teeth; we change lives!” Kristen and her husband Dan are natives of Mahtomedi where they attended high school together. They were married in June of 2013 and were later blessed with their daughter Jessica in 2016. As a family, they enjoy spending time on their pontoon with family and friends, entertaining on their deck, and skiing down the snowy slopes of Spirit Mountain in Duluth. .
Dental Assistant
Sarah, Dental Assistant to North Oaks dentists Dr. Horn and Dr. Loween.

Sarah Ambourn is a Licensed Dental Assistant who graduated from Century College in 2001, she has been working as a dental assistant for over 17 years, 10 of those years were spent specializing in Orthodontics. She loves being a part of creating beautiful smiles. “My goal is to make our patients laugh and feel comfortable in a sometimes uncomfortable environment. I understand patient anxiety and am here to make you feel at ease."

What Sarah loves most about working at Serene Oaks Dental is the high quality of care that we deliver to our patients. “I have always valued quality over quantity and have found the perfect place to work alongside other like-minded people. I am constantly learning and growing as a dental assistant thanks to the support and continuing education our doctors provide us”.

Sarah resides in Hugo, MN, and spends her free time hanging out with family and friends and going to her lake cabin in Siren, WI. Her hobbies include shopping, crossword puzzles, reading, and cheering on the Green Bay Packers. “Go pack go!”

Registered Dental Hygienist
Kiera Trandem | Registered Dental Hygienist at Serene Oaks Dental

Kiera is a Licensed Dental Hygienist who graduated from Argosy University in 2014. Her favorite part of being a dental hygienist is building relationships with her patients. Kiera is so excited to be apart of Serene Oaks Dental and from day one she felt like she was home and found her forever work family. “My goal is to make sure my patients have the proper tools and education to be as healthy as they can be and to help them feel comfortable throughout their entire dental journey.”

Kiera loves the vision that Serene Oaks Dental has always had of making people feel at ease and even spoil them while at the dental office. “I am so excited to learn from this amazing team. Dr. Horn and Dr. Loween teach me something new every day and have always made me feel 100% at home!” Kiera is so happy to be with a team that always strives to be their best and makes sure to provide top of the line care to their amazing patients.“ This team is always learning and continuing their education in afield they are truly passionate about!”

Kiera and her husband Matt live in Andover with their daughter Athena. Outside of work Kiera loves spending time with family and friends and holds them close to her heart. She is also a certified scuba diver and enjoys diving the local lakes in the summer and the ocean anytime she can! Anytime she can get outside she is happy, especially if it involves water. Kiera loves baseball and her bucket list is to see all the baseball stadiums with her husband.

Dental Hygienist
Ashley, Dental Hygienist to North Oaks dentists Dr. Horn and Dr. Loween.

Ashley first worked as a dental assistant for one year, then decided to further her education in dentistry and get a degree in Dental Hygiene. Ashley has worked as a Dental Hygienist for nine years, graduating from Century College in 2009 with an AAS degree in Dental Hygiene. She loves building relationships with her patients, and working closely with them to achieve optimal health. She is very excited to be joining the Serene Oaks Dental team.

“Everyone here is so passionate about dentistry, and the focus always remains on the patient. Dr. Horn and Dr. Loween always strive to provide the best dental care by learning what their patient’s health goals are, and providing optimal care to get them there.”

Ashley and her husband Cliff live in Blaine with their three boys Blake, Brody, and Blair who are all very active in sports. She enjoys spending time with her family at the cabin, watching and cheering on her boys in all their activities, being outdoors, running, reading, and enjoying a good cup of coffee from Caribou!

‘‘When I arrive, I always know that the staff has my best interest at heart and they care about my health. They are always pleasant and make sure my issues are resolved in the best way possible, and pain-free. I am not one who enjoys going to the dentist, but they always make me feel like it is a good thing. Thanks everyone!

- Michelle M., Former Skeptic

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