Meet our Team

We’re good at what we do. And we have the best team to prove it.

The expert dental team at Serene Oaks Dental of Minneapolis

Your Success is Our Success.

As skilled dentists in Minneapolis, we ensure our team provides excellence in personalized care to each and every one of our patients. How?


Build quality relationships.


Provide clear and honest communication.


Aim to exceed your expectations.


Click each photo to learn more about us.

Office Manager
Jen Lachner, Office Manager with Serene Oaks Dental 2017
Jen has worked in healthcare administration for over 12 years and continues to enjoy learning and growing in the dental field. She will graduate with her bachelors of science in healthcare administration from the University of Minnesota, later this year. She enjoys being a part of the patient's overall experience in achieving their ultimate health goals, and being a part of Serene Oaks Dental allows her to do just that.

Jen has been married for 10 years to her husband Tony and they have 2 children, Bennett and Alexis and 2 fur babies, Chloe and Zoe. They enjoy dining in new places and spending time on the lake. Jen enjoys working out, hanging with her kids and anything that keeps her active.

New Patient Coordinator and
Dental Assistant
Natalie Pillsbury, New Patient Coordinator with Serene Oaks Dental
Natalie Pillsbury is a 2009 graduate of Century College with an Associates of Applied Sciences in Dental Assisting. She has been a Licensed Dental Assistant for seven years in General Dentistry as well as Oral Surgery.

She is very impressed with the passion that Dr's Gesica Horn and Chad Loween have in dentistry and knew she would be a great addition when she saw how the team goes above and beyond to make all patients feel comfortable and have an enjoyable experience. Natalie loves learning and takes pride in her continuing education. She has taken seminars at the Star of the North Dental Convention, ACT in Kansas City, and the Ritz Carlton in New York City.

Natalie and her husband Ryan reside in White Bear Lake with their two children, Bailey and Landon. She enjoys family time, date nights with her husband and watching the MN Vikings.
Care Coordinator and
Registered Dental Hygienist
Peggy, Care Coordinator and Registered Dental Hygienist with years of experience in the field.
Peggy Kytta is a graduate of the University of Minnesota in the Dental Hygiene Progam. Having over 30 years of clinical experience, she is also the Care Coordinator at Serene Oaks Dental. Peggy ensures that the patients treatment and financial obligations are fully reviewed, takes the time to listen to the patients concerns and provides service that is above and beyond what they expect! She is another reason why patients rave about Serene Oaks Dental.

Peggy has taken several courses to increase her education and proficiency in dentistry. She has gone to the Dawson Group trainings, Invisalign courses, several Dental Hygiene courses and advanced practice management trainings. She also has several years of orthodontic experience.

Peggy and her family enjoy camping, spending time at the lake, boating and 4 wheeling. She also enjoys gardening and landscaping, watching her kids’ sporting events and traveling.
Administrative Assistant
Molli Pleticher, Administrative Assistant at Serene Oaks Dental
Molli is the executive coordinator at Serene Oaks Dental. She received her Bachelor's of Science in Nursing degree from Bethel University.

Molli worked at Regions Hospital in the operating room and surgical intensive care unit. Before coming to Serene, she worked as a transplant coordinator at the University of MN Medical Center.

Molli's husband is Ken and they have two beautiful boys together! Her favorite past time is cooking all things!

Registered Dental Hygienist
Laura Sandall, Registered Dental Hygienist at Serene Oaks Dental
Laura has always been passionate about dentistry. She earned her Associates of Applied Science in dental assisting from Century College in 2011. Laura worked as a dental assistant for 3 years and then went back to further her education by getting her dental hygiene degree. She earned her Associates in dental hygiene from Century College in the spring of 2016. She plans on keeping both of her licenses up so she can work in either capacity at the office. Most of the time you will see her as your hygienist but every once in awhile she gets to change it up a little and assist the doctors.

Laura feels as though she has found her "dental home" at Serene Oaks Dental and she could not be happier. She is excited about all the relationships she is going to be able to build here with the amazing team along with all the great patients. Dr. Horn and Dr. Loween give nothing but the best care to each and every patient and provide outstanding dental work. Laura feels honored to be a part of this office and team. The opportunity to grow in her dental profession is here with Dr. Horn and Dr. Loween, her coworkers and many CE opportunities.

Outside of work she enjoys spending time with her family and friends. She is a proud auntie of three nieces and one nephew that she absolutely adores. She considers her parent's two dogs, Bucky and Luxie her dogs, until I get my own one day. Laura loves being active. She enjoys dancing, running, yoga, snowboarding, tennis, rollerblading, and wakeboarding. She is up for anything and loves trying new things and fun adventures. A goal of hers is to one day run a marathon. She enjoys traveling and spending time at their family cabin. She always has water by her side along with coffee and chocolate and ice cream are a few of her favorite things.
Dental Assistant
Melissa, Dental Assistant to North Oaks dentists Dr. Horn and Dr. Loween.
Melissa has been a Licensed Dental Assistant since 2002. Her career began in Oral Surgery, and she gained experience with pre/post-operative care, dental implants, simple and complex extractions. She joined Serene Oaks Dental in 2006.

Over the years she has worked side-by-side with Dr. Gesica Horn and has continued her education in Dentistry by attending courses with the Dawson Academy in St. Petersburg, FL, Spear Education Institute in Scottsdale, AZ, as well as ACT dental practice coaching.

"We take great pride in turning previous bad dental experiences into a new experience that will certainly decrease, if not eliminate your dental anxiety. The passion of both Dr. Horn and Dr. Loween towards the practice of dentistry is contagious and is shown by the whole team. We love what we do!"

Melissa and her husband Andy were married in the spring of 2006 on the Caribbean island of St. Thomas. They have two daughters, Morgan and Melina and reside in Blaine. As a family they enjoy snowboarding, gardening, being outdoors, motorcycle rides, the Vikings and cruising the waters of the Caribbean.
Licensed Dental Assistant
Kristen, Dental Assistant to North Oaks dentists Dr. Horn and Dr. Loween.
Kristen Hogan has been a Licensed Dental Assistant since 2014 when she graduated from Century College with an Associates of Applied Sciences Degree in Dental Assisting. She joined the Serene Oaks Dental team in July of 2014. Kristen has continued her education by attending courses at the Spear Education Institute in Scottsdale, AZ, and ACT dental practice coaching. Kristen is delighted to be a part of a group of people who take pride not only in their work, but in their relationships with their patients. She admires Drs. Gesica Horn’s and Chad Loween’s passion for their work and dedication to their patients. “Here at Serene Oaks Dental, we don’t just fix teeth; we change lives!” Kristen and her husband Dan are natives of Mahtomedi where they attended high school together. They were married in June of 2013 and were later blessed with their daughter Jessica in 2016. As a family, they enjoy spending time on their pontoon with family and friends, entertaining on their deck, and skiing down the snowy slopes of Spirit Mountain in Duluth. .
Dental Hygienist
Ashley, Dental Hygienist to North Oaks dentists Dr. Horn and Dr. Loween.
Ashley first worked as a dental assistant for 1 year, then decided to further her education in dentistry and get a degree in Dental Hygiene. Ashley has worked as a Dental Hygienist for 9 years, graduating from Century College in 2009 with an AAS degree in Dental Hygiene. She loves building relationships with her patients, and working closely with them to achieve optimal health. She is very excited to be joining the Serene Oaks Dental team. “Everyone here is so passionate about dentistry, and the focus always remains on the patient. Dr. Horn and Dr. Loween always strive to provide the best dental care by learning what their patient’s health goals are, and providing optimal care to get them there.” Ashley and her husband Cliff live in Blaine with their 3 boys Blake, Brody, and Blair who are all very active in sports. She enjoys spending time with her family at the cabin, watching and cheering on her boys in all their activities, being outdoors, running, reading, and enjoying a good cup of coffee from caribou!
Dental Concierge
Jessica, Dental Concierge to North Oaks dentists Dr. Horn and Dr. Loween.
Bio coming soon! .

‘‘When I arrive, I always know that the staff has my best interest at heart and they care about my health. They are always pleasant and make sure my issues are resolved in the best way possible, and pain-free. I am not one who enjoys going to the dentist, but they always make me feel like it is a good thing. Thanks everyone!

- Michelle M., Former Skeptic

Have Questions? We would love to answer them!