Meet Our Team

We’re good at what we do. And we have the best team to prove it.

Our Team Loves Helping the Community.

The expert dental team at Serene Oaks Dental of Minneapolis

Check out our video to see what we're up to throughout Minnesota!

Your Success is Our Success.

As skilled dentists in Minneapolis, we ensure our team provides excellence in personalized care to each and every one of our patients. How?


Build quality relationships.


Provide clear and honest communication.


Aim to exceed your expectations.


Click each photo to learn more about us.

Business Manager
Robyn, Business Manager at Serene Oaks Dental

Robyn Ruppert, Financial and Treatment Coordinator, joined Serene Oaks in 2018. After starting her professional life as a registered Dental Hygienist, Robyn has spent the majority of her career in treatment advisory and office manager roles at premier dental offices around the Twin Cities. She also spent some time consulting with dental offices throughout the upper Midwest regarding ways to improve the front office and clinical patient experience. When Robyn is not spending time with patients, she enjoys honing her hygiene skills on her dog Montana, a less than willing, but easy-to-schedule patient, and spending time with her children, husband, and their two cats.

New Patient Coordinator
Natalie Pillsbury, New Patient Coordinator with Serene Oaks Dental
Natalie Pillsbury is a 2009 graduate of Century College with an Associates of Applied Sciences in Dental Assisting. She has been a Licensed Dental Assistant for seven years in General Dentistry as well as Oral Surgery.

She is very impressed with the passion that Dr's Gesica Horn and Chad Loween have in dentistry and knew she would be a great addition when she saw how the team goes above and beyond to make all patients feel comfortable and have an enjoyable experience. Natalie loves learning and takes pride in her continuing education. She has taken seminars at the Star of the North Dental Convention, ACT in Kansas City, and the Ritz Carlton in New York City.

Natalie and her husband Ryan reside in White Bear Lake with their two children, Bailey and Landon. She enjoys family time, date nights with her husband and watching the MN Vikings.
Dental Concierge
Jessica, Dental Concierge to North Oaks dentists Dr. Horn and Dr. Loween.

Jessi Andersen joined the Serene Oaks Dental team in November of 2017. With her many years of customer service experience and a lifelong love of trips to the dentist, she hopes to elevate the experience our patients have here at Serene Oaks Dental.

Jessi has her Associate of Arts degree from Century College. She then continued her education at Inver Hills Community college to receive her paralegal certification. She loves to learn, and admires Dr. Horn and Dr. Loween for their dedication to continuing education for themselves and the team!

She resides in Forest Lake with her family. Some of her favorites are reading, fitness, beaches, travel, baking, anything outdoors, and cheering on her little athletes!

Dental Assistant
Melissa, Dental Assistant to North Oaks dentists Dr. Horn and Dr. Loween.
Melissa has been a Licensed Dental Assistant since 2002. Her career began in Oral Surgery, and she gained experience with pre/post-operative care, dental implants, simple and complex extractions. She joined Serene Oaks Dental in 2006.

Over the years she has worked side-by-side with Dr. Gesica Horn and has continued her education in Dentistry by attending courses with the Dawson Academy in St. Petersburg, FL, Spear Education Institute in Scottsdale, AZ, as well as ACT dental practice coaching.

"We take great pride in turning previous bad dental experiences into a new experience that will certainly decrease, if not eliminate your dental anxiety. The passion of both Dr. Horn and Dr. Loween towards the practice of dentistry is contagious and is shown by the whole team. We love what we do!"

Melissa and her husband Andy were married in the spring of 2006 on the Caribbean island of St. Thomas. They have two daughters, Morgan and Melina and reside in Blaine. As a family they enjoy snowboarding, gardening, being outdoors, motorcycle rides, the Vikings and cruising the waters of the Caribbean.
Licensed Dental Assistant
Kristen, Dental Assistant to North Oaks dentists Dr. Horn and Dr. Loween.
Kristen Hogan has been a Licensed Dental Assistant since 2014 when she graduated from Century College with an Associates of Applied Sciences Degree in Dental Assisting. She joined the Serene Oaks Dental team in July of 2014. Kristen has continued her education by attending courses at the Spear Education Institute in Scottsdale, AZ, and ACT dental practice coaching. Kristen is delighted to be a part of a group of people who take pride not only in their work, but in their relationships with their patients. She admires Drs. Gesica Horn’s and Chad Loween’s passion for their work and dedication to their patients. “Here at Serene Oaks Dental, we don’t just fix teeth; we change lives!” Kristen and her husband Dan are natives of Mahtomedi where they attended high school together. They were married in June of 2013 and were later blessed with their daughter Jessica in 2016. As a family, they enjoy spending time on their pontoon with family and friends, entertaining on their deck, and skiing down the snowy slopes of Spirit Mountain in Duluth. .
Dental Assistant
Sarah, Dental Assistant to North Oaks dentists Dr. Horn and Dr. Loween.

Sarah Ambourn is a Licensed Dental Assistant who graduated from Century College in 2001, she has been working as a dental assistant for over 17 years, 10 of those years were spent specializing in Orthodontics. She loves being a part of creating beautiful smiles. “My goal is to make our patients laugh and feel comfortable in a sometimes uncomfortable environment. I understand patient anxiety and am here to make you feel at ease."

What Sarah loves most about working at Serene Oaks Dental is the high quality of care that we deliver to our patients. “I have always valued quality over quantity and have found the perfect place to work alongside other like-minded people. I am constantly learning and growing as a dental assistant thanks to the support and continuing education our doctors provide us”.

Sarah resides in Hugo, MN, and spends her free time hanging out with family and friends and going to her lake cabin in Siren, WI. Her hobbies include shopping, crossword puzzles, reading, and cheering on the Green Bay Packers. “Go pack go!”

Registered Dental Hygienist
Laura Sandall, Registered Dental Hygienist at Serene Oaks Dental
Laura has always been passionate about dentistry. She earned her Associates of Applied Science in dental assisting from Century College in 2011. Laura worked as a dental assistant for 3 years and then went back to further her education by getting her dental hygiene degree. She earned her Associates in dental hygiene from Century College in the spring of 2016. She plans on keeping both of her licenses up so she can work in either capacity at the office. Most of the time you will see her as your hygienist but every once in awhile she gets to change it up a little and assist the doctors.

Laura feels as though she has found her "dental home" at Serene Oaks Dental and she could not be happier. She is excited about all the relationships she is going to be able to build here with the amazing team along with all the great patients. Dr. Horn and Dr. Loween give nothing but the best care to each and every patient and provide outstanding dental work. Laura feels honored to be a part of this office and team. The opportunity to grow in her dental profession is here with Dr. Horn and Dr. Loween, her coworkers and many CE opportunities.

Outside of work she enjoys spending time with her family and friends. She is a proud auntie of three nieces and one nephew that she absolutely adores. She considers her parent's two dogs, Bucky and Luxie her dogs, until I get my own one day. Laura loves being active. She enjoys dancing, running, yoga, snowboarding, tennis, rollerblading, and wakeboarding. She is up for anything and loves trying new things and fun adventures. A goal of hers is to one day run a marathon. She enjoys traveling and spending time at their family cabin. She always has water by her side along with coffee and chocolate and ice cream are a few of her favorite things.
Dental Hygienist
Ashley, Dental Hygienist to North Oaks dentists Dr. Horn and Dr. Loween.

Ashley first worked as a dental assistant for one year, then decided to further her education in dentistry and get a degree in Dental Hygiene. Ashley has worked as a Dental Hygienist for nine years, graduating from Century College in 2009 with an AAS degree in Dental Hygiene. She loves building relationships with her patients, and working closely with them to achieve optimal health. She is very excited to be joining the Serene Oaks Dental team.

“Everyone here is so passionate about dentistry, and the focus always remains on the patient. Dr. Horn and Dr. Loween always strive to provide the best dental care by learning what their patient’s health goals are, and providing optimal care to get them there.”

Ashley and her husband Cliff live in Blaine with their three boys Blake, Brody, and Blair who are all very active in sports. She enjoys spending time with her family at the cabin, watching and cheering on her boys in all their activities, being outdoors, running, reading, and enjoying a good cup of coffee from Caribou!

Dental Hygienist
Zoe, Dental Hygienist to North Oaks dentists Dr. Horn and Dr. Loween.

Zoe has wanted to be a Dental Hygienist all of her life! She has been a patient here for over ten years. When talking about her roots at Serene Oaks Dental, Zoe has to say this, “Whenever I had a dental appointment, I was so excited to go! Every time I went, I had a great experience and having these experiences motivated me to become a hygienist and wanting to create this for other people”. Having the ability to educate and help her patients increase their oral and overall health is the utmost importance for her. Zoe loves creating the best dental experience for all of her patients by going above and beyond for them.

Zoe is very excited to be working for such a passionate, caring, and hard-working team. She is thankful that her team motivates and pushes her to be the best she can be! Zoe is so excited to be working with such talented doctors. Dr. Horn and Dr. Loewen's dentistry is truly life-changing.

Zoe lives in Lino Lakes with her dog Buddy and cat Little Boo. She loves animals! When Zoe is not at work, she loves to spend time with her family and friends. She likes to go to wineries, try new restaurants, and cuddle up with a warm blanket.

‘‘When I arrive, I always know that the staff has my best interest at heart and they care about my health. They are always pleasant and make sure my issues are resolved in the best way possible, and pain-free. I am not one who enjoys going to the dentist, but they always make me feel like it is a good thing. Thanks everyone!

- Michelle M., Former Skeptic

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